Privacy and Policy
Privacy Policy
Naturalia Retreat Center values your privacy and is committed to protecting the personal information you share with us. This policy explains what we collect, how we use it, and how we keep it safe.
1. What We Collect
- Contact details you provide: name, email, phone number.
- Basic travel information (arrival dates, flight details) to help organise your retreat.
- Any health or dietary information you voluntarily share so we can prepare your stay safely.
We currently do not use analytics or marketing tracking cookies on this website.
2. How We Use Your Information
- To communicate with you before, during, and after your retreat.
- To confirm bookings, arrange logistics, and ensure your safety and comfort.
- To meet basic legal and accounting obligations.
We do not sell or rent your personal information to third parties.
3. How We Store & Protect Data
Your information is stored securely and only accessible to trusted Naturalia team members. We take reasonable technical and organisational steps to protect your data against loss, misuse, or unauthorised access.
4. Sharing of Data (When Necessary)
We may share limited information (e.g., your name and arrival time) with local logistics partners—such as drivers, guides, or accommodation staff—only when strictly necessary to organise your retreat.
5. Your Choices & Rights
- Request access to the information we hold about you.
- Ask us to correct or update your details.
- Request deletion of your information after your retreat is completed (unless we must retain some data for legal/accounting reasons).
To make a request, contact us at info@naturaliaretreat.com or WhatsApp +51 929 522 040.
6. Data Retention
We keep your personal information only as long as needed to manage your booking and retreat, and for a limited period thereafter to meet legal or accounting requirements. When no longer required, we securely delete or anonymise it.
7. International Transfers
Because we operate in Peru and may use international service providers (e.g., email or messaging tools), your data may be processed or stored outside your country. We take reasonable steps to keep it protected.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the “Effective date” updated above.
9. Contact
If you have any questions or concerns about this Privacy Policy or how your information is used, please contact us:
- Email: info@naturaliaretreat.com
- WhatsApp: +51 929 522 040
- Address: Naturalia Retreat Center — Iquitos, Peru
